Customer Logistics VMI Planner

Supply Chain/Logistics
Employment Type:
Full Time
Job Ref:

Role Description
- Responsible for Distributor replenishment recommendations

- Serves as a single point of contact for Distributors

- Acts as the 1st point of escalation for Commercial/Sales teams

- Ensures Distributor satisfaction through constant interaction with Distributor and internal cross-functional departments

- Drives continuous improvements in business processes via critical thinking, sharing of best practices, and ensuring appropriate alignment with cross functional teams

Decision Making/Top Accountabilities
- Maintain strong business relationships with key State, Commercial and Finance team contacts

- Create a DRP/VMI plan which will generate recommended orders as well as feed the forecast for Supply Planning

- Create recommended orders for Distributor approval

- Manage and monitor finished goods inventory at distributor warehouses

- Work with logistics to expedite delivery of orders where needed

- Provide Distributor with information regarding order status and logistics issues

- Balancing the demands of Sales and Supply Chain goals while maintaining excellent service

- Lead regular collaborative meetings with internal and external partners to ensure optimal service

Financial Responsibility
- Ensuring the Distributor maintains appropriate inventory levels via accurate VMI Plans (NSV impact)

- The VMI Plan provides an accurate forecast signal to Supply, which influences finished good inventory (cash impact)

- Ensuring innovation orders meet expected timelines (NSV Impact)

- Identifies and maintains DPL opportunities (cash impact)

- Proactively manages and communicates service issues to minimize escalations (cash impact)

Key Outputs/Deliverables
- Monitor and ensure on-time flow of product from Diageo plants and 3rd party suppliers

- Ensure adherence to order guidelines and proactively recommend order management & process improvements to Distributors (i.e. route-to-market, order lead time, order quantity)

- Conduct a quarterly review of planning parameters to ensure alignment with Distributor requirements

- Proactively manage exceptions outside of the order process, including but not limited to Distributor issues, quality issues, and product transfers

- Provide insight into collaboration opportunities with our Distributors and see through to execution

Barriers to Success
- Lack of critical thinking and analytical skills prevent strong VMI Plans

- Lack of communication and engagement skills; inability to influence and manage stakeholders

- 3+ years of experience in Supply/SMR/VMI planning within the Beverage alcohol industry, fast-paced CPG company or a recent graduate with a degree in supply chain or business management

- Highly motivated; enthusiastic, energetic, capable of working in a fast-paced environment

- Understanding of logistics and inventory management concepts

- Proficient in Microsoft Office (Excel, Word, Power Point) and web-based applications

- Strong organization and planning skills

- Proven analytical capabilities, strategic thought and problem solving skills

- Excellent written, verbal communication and presentation skills

- Excellent interpersonal skills - ability to work independently and in a team environment

- Demonstrated ability to build strong customer relationships and manage customer expectations

- Ability to interface with internal and external Distributors across various levels of the organization

- APICS affiliation a plus

TO ALL RECRUITMENT AGENCIES: Diageo does not accept unsolicited agency resumes.

Please do not forward resumes to our jobs alias, Diageo employees or any other company location. Diageo is not responsible for any fees related to unsolicited resumes.

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