Coffee Shop Supervisor

Function:
Mixology/Bar
Role:
Any
Employment Type:
Permanent
Hours:
Full Time
Region:
England
Area:
Surrey
Salary:
Competitive
Posted:
01-Dec-19
Recruiter:
Capital Strategy Associates
Job Ref:
796187622

Barista Supervisor

£10 per hour

We are looking for a sociable, well presented, friendly, organised and hardworking person who can lead a great team.

PERSONAL
* Vibrant, enthusiastic and engaging approach with a passion about customer service, product quality and the specialty coffee industry
* Initiative and drive to learn and develop new skills
* Attention to detail
* Enjoy working as part of a team
* Self-motivated & creative thinker
* Be open and approachable, mindful and positive

SKILLS
* Skilled in Barista essential
* Excellent communication skills both verbal and written
* Ability to work well and provide excellent service in fast paced environment
* Impeccable organisational, time management and planning skills
* Strong natural leadership skills to motivate and develop team
* Ability to build successful relationships
* Ability to innovate and solve problems quickly
* Basic knowledge of Excel and Word
* Ability to create and implement systems & procedures
* Understanding of current coffee knowledge & market, production planning
* Ability to give and receive constructive feedback in any given situation

RESPONSIBILITIES
* Provide and be the role model for outstanding customer experience
* Share creativity, passion, enthusiasm
* Engage with all customers and consistently provide excellent customer service across all stations of the cafe
* Responsible for the effective running of the cafe and ensuring that the team delivers an excellent customer experience and supports company core values
* Train, motivate, develop and assess talent to meet business needs
* Be pro-active in your leadership and develop strong working relationships with your team and create an inspiring environment for them to grow and develop their skills
* Identify and resolve operational matters arising in running of the cafe
* Drive productivity and profitability by identifying opportunities to streamline processes and reduce waste
* Manage stock control systems and order in line with café needs

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